Privacy and Cookies

Name: BY DESIGN
Address: 1 Old Station Road, Newmarket, CB8 8DT, GB
Telephone: 01223 248409

This privacy policy sets out how we use and protect any information

that you give when you use this website. We are committed to ensuring that your privacy is protected.

Should we ask you to provide certain information by which you can be identified when using this website,

then you can be assured that it will only be used in accordance with this privacy statement.

We may change this policy from time to time by updating this page.

You should check this page from time to time to ensure that you are happy with any changes.

Information collected by our website
Controlling your personal information
Website Security
An Introduction to cookies
Your consent for cookie deployment by our website.
Cookies used by our website
Actual cookies deployed
How to disable cookies

Information collected by our website

What we collect

For the purpose of making an enquiring or placing an order, our website may collect the following information. Your name and appropriate contact information including email address, address, preferences and interests. Other information relevant to customer surveys and/or offers may also be requested.
What we do with the information collected

We require this information to understand your needs and provide you with more information for the product(s)/service(s) you have requested. Your information may also be stored in a CRM system for

Internal record keeping.

We may use the information to improve our products and services.

We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

Whenever you are asked to fill in a form on the website, look for the box that you can click to indicatethat you do not want the information to be used by anybody for direct marketing purposes
If you have previously agreed to us using your personal information for direct marketing purposes,you may change your mind at any time by writing to or emailing us.

We will not sell, distribute or lease your personal information to third parties unless we have your permission

or are required by law to do so. We may use your personal information to send you promotional information

about third parties which we think you may find interesting if you tell us that you wish this to happen. You may request details of personal information which we hold about you under the Data Protection Act 1998.

A small fee may be payable. If you would like a copy of the information held on you please write to or email us.

If you believe that any information we are holding on you is incorrect or incomplete,

please write to or email us as soon as possible, at the above address.

We will promptly correct any information found to be incorrect.

Security

Website Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure,

we have put in place suitable physical, electronic and managerial procedures to safeguard and secure

the information we collect online.
External Links

Our website may contain links to other websites of interest. However, once you have used these links

to leave our site, you should note that we do not have any control over that other website.

Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst

visiting such sites and such sites are not governed by this privacy statement.

You should exercise caution and look at the privacy statement applicable to the website in question.

An introduction to cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive.

Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit

a particular site. Cookies allow web applications to respond to you as an individual. The web application

can tailor its operations to your needs, likes and dislikes by gathering and remembering information about

your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic

and improve our website in order to tailor it to customer needs. We only use this information for statistical

analysis purposes.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful

and which you do not. A cookie in no way gives us access to your computer or any information about you,

other than the data you choose to share with us. You can choose to accept or decline cookies.

Most web browsers automatically accept cookies, but you can usually modify your browser setting

to decline cookies if you prefer. This may prevent you from taking full advantage of our website.

Cookies deployed by our website:

ensure that functionality operates as intended
remember your choices and preferences during and between visits
allow you to share pages via social network widgets like Facebook, Twitter and AddThis
allow you to interact with our website by leaving comments or opinions
post enquiries via our Anti-Spam enquiry form
track your visit for statistical analysis, allowing us to improve the usability, speed and security of our website

Cookies are not deployed to:

collect any personal identifiable information (without your express permission)
collect any sensitive information (without your express permission)
pass data to advertising networks
pass personally identifiable data to third parties
pay sales commissions

Your consent for cookie deployment by our website.

Upon your first visit to our website, you may have noticed our banner alerting you to the use of cookies by our website. In compliance with the 2011 EU Cookie Law, our website operates on an ‘Implied Consent’ basis. This means that we will assume that you have opted-in for our website to deploy cookies until you choose to deactivate them within your browser settings or via the instructions below. By default, the majority of popular web browsers automatically permit websites to deploy cookies onto your device. Below you can learn more about the specific cookies deployed by our website, and how they can be disabled. For more information on the EU Cookie Law in the UK, we recommend visiting the Information Commissioner’s Office (ICO) website where you can find the latest information, guidelines and advice on the EU Cookie Law.

Cookies used by our website

Social Network Sharing

We encourage users to share our content and/or like our on profile on the popular Social Media websites Facebook, Twitter, YouTube, Google+ and LinkedIn. In order to make ‘Social Sharing’ accessible, our website utilises widgets either provided directly from the Social Networks and/or via amalgamative widgets from third parties such as AddThis. Cookies and privacy implications from the social networks vary and will be dependent on your nominated privacy settings with each Social Network. Social Sharing buttons will only deploy cookies if you are signed to that respective Social Network at the time of being on our website.
Analytical Tracking

Our website has Google Analytics installed which allows us to track and compile anonymous visitor statistics. The information collected ranges from simple traffic volume to the type of browser you are viewing our website with. This information is valuable to us not just for marketing analysis and quantification, but to improve the usability, security and load speed of our website content. Google Analytics is a popular, secure, flagship webmaster product from Google. The privacy and security of Google Analytics data is a high priority at Google that you can read more about on Google’s Analytics Data Safeguarding page. Google also offer a Google Analytics Opt-out Browser Add-on that will allow you to automatically Opt-out of all websites that track your activity via Google Analytics. No personal information is collected by Google Analytics.
Cookie Consent Check

As mentioned above, upon your first visit our website displays a banner at the top of the page alerting you about cookies being deployed by our website.
In order for our website to remember your choice of opting-in, we store an anonymous cookie to remove the alert banner for 28 days. To prevent this cookie being stored, simply do not accept and close the alert. If you have already accepted the alert and you wish to remove the cookie, please clear your cookies within your browser settings.
WordPress

Our website, either in full or in part, is built on the popular open-source CMS framework – WordPress. WordPress utilises cookies to allow visitors to register, login and comment on our website’s content. If you do not wish to participate in commenting on our website, WordPress will not deploy any cookies onto your device. Cookies will only be created by WordPress if you actively register or comment via the clear forms on our website.
Enquiry Forms

Visitors can choose to contact us via enquiry form(s) on our website. In order to prevent spam enquiries, we protect our forms with a ‘CAPTCHA’ challenge to ensure the submission is from a living person, rather than a computer bot. This CAPTCHA challenge creates a cookie that is used only to check the input response from the user is correct. The CAPTCHA cookie does not store any other information from your enquiry.
Google Maps/Places

Our website may have our Google Maps/Places profile embedded within an iframe. Google Maps creates cookies that enable the functionality of their powerful mapping software. No personal information is stored or shared on the cookies deployed by Google Maps/Places

Actual cookies deployed

Below is a table of information which lists all cookies deployed and used on our website.

Cookie Category	Cookie Name	Cookie Description
Google	_utma	A Google Analytics cookie, which keeps track of the number of times, a visitor has been to the site, when their first visit was, and when their last visit occurred.
	_utmb	A Google Analytics cookie, which creates a timestamp of the exact moment when a visitor enters a site.
	_utmc	A Google Analytics cookie, which creates a timestamp of the exact moment when a visitor leaves the site.
	_utmv	Used for reporting in Google Analytics classifying the visitor.
	_utmz	A Google Analytics cookie which tracks where the visitor came from, what search engine was used, what link was clicked on, what keywords used, and where in the world the site was accessed from.
	PREF, NID	This cookie is set by Google Maps when you load a map of our location
AddThis	loc, uid/uit, psc, di/dt, atuvc/bt/ssc/ssh/sshs/xtc	Allows users to share content via Social Networking websites and email
WordPress	wp-settings, wp-settings-time-	This is a cookie is to verify if you are logged into the website or not.
	wordpress_, wordpress_logged_in	WordPress cookie for a logged in user.
	comment_author, comment_author_email, comment_author_url	When you enter a comment on this site you will be asked to provide certain information about yourself including your name, email and website address.

How to disable cookies

Most modern browsers allow you to control your cookie settings for all websites that you browse. You can disable cookie deployment completely by editing your browser settings, however in doing this you may be limiting the functionality that is displayed on our website. To learn how to disable cookies on your preferred browser we recommend reading this advice posted by Google.

If you are concerned about cookies tracking your movements on the Internet then you may be concerned about spyware. Spyware is the name given to a particular band of cookies that track personal information about you. There are many antispyware programs that you can use to prevent this from happening. Learn more about antispyware software – http://en.wikipedia.org/wiki/Spyware. As mentioned earlier in this page you call also disable Google Analytics on all websites by downloading the Google Analytics Opt-out Browser Add-on.

Have a question Contact Us

CALL US ON 01223 248409

      EXCELLENT  
   Based on 17 reviews 
    
 
 
 
   
 
 
       Posted on Google  
   
   Billy Lucas 
 
 
 
 Trustindex verifies that the original source of the review is Google. Denis and the team were incredibly helpful through the whole process of our kitchen refurbishment. From the initial discussions and call out with Denis, his particular eye for design came through and he made some great suggestions for opening up the space in terms of removing the chimney breast and partitioning out existing pantry which have transformed our kitchen area. Denis was there every step of the way, coming in an checking on the trades, liaising with them while we weren't in the property and project managing it to a very high standard.

The team they used were equally as thoughtful, providing great suggestions and design, with the new flooring throughout the downstairs, it feels like we live in a different house. We would highly recommend By Design to design and spec your kitchen.
  
 
      Posted on Google  
   
   Martin Seed 
 
 
 
 Trustindex verifies that the original source of the review is Google. Our son & daughter-in-law suggested we contact Denis at By Design for our new kitchen, after their successful installation 3 years ago. We are pleased we did, as we are delighted with the result. German manufacture, with lots of neat innovations to make best use of our fairly limited space, and which didn’t stretch our budget. Denis has a wealth of knowledge, guiding us through the design process to a quality kitchen. We are pleased to recommend By Design. Mary & Martin South Cambridge.
  
 
      Posted on Google  
   
   Ian Hirsch 
 
 
 
 Trustindex verifies that the original source of the review is Google. By Design recently designed, supplied and installed our new bathroom. Throughout the entire process, the service we received couldn't have been better. The main reason we chose By Design was the fantastic support we received from Denis. He was with us every step of the way, from exploring various design options to regularly checking in on the fitting progress.

The team responsible for the fitting was extremely courteous and consistently went out of their way to ensure everything was being carried out as expected. They also made a special effort to minimize any disruption to our daily routines.

Thank you for providing such excellent service and for making our bathroom renovation a smooth and pleasant experience.
  
 
      Posted on Google  
   
   Lee Robertson 
 
 
 
 Trustindex verifies that the original source of the review is Google. We had By design completely redo our Kitchen and all bathrooms, both processes were slick and informative, project managed by Denis and or Mark, great set of trades who had pride in their work, 100% satisfaction with both jobs and results would 100 % recommend them for any Kitchens or bathroom projects.
  
 
      Posted on Google  
   
   Brandi Leach 
 
 
 
 Trustindex verifies that the original source of the review is Google. I'm thrilled with our new bathroom from By Design. The entire experience from the initial design through to completion was excellent. It was so reassuring having Denis managing the project. He'd stop in most days to make sure everything was on track and up to his high standards and to deal with any small issues that cropped up. All of the contractors they worked with were also excellent. The entire project ran smoothly and on time. And the finished room is beautiful! Just what we wanted. We'd definitely use By Design again.
  
 
      Posted on Google  
   
   Anthony Butterworth 
 
 
 
 Trustindex verifies that the original source of the review is Google. Completely superb job on our bathroom, accomplished in spite of a number of hesitations and changes of mind on our part.  Please would you compliment and thank both your own staff and also your various subcontractors?  They were thoroughly professional, expert and speedy: and they were also extraordinarily courteous, considerate and careful in their work.  Completely beyond our expectations.
  
 
      Posted on Google  
   
   Jonathan de Groot 
 
 
 
 Trustindex verifies that the original source of the review is Google. An amazing customer service with the most varied collection in a relative small area.
They offered much lower prices than Cambridge worktops. Would highly recommend.